When it comes to trust, people are prone to “either/or” thinking. Either “I trust you 100%” or, once that trust is compromised in any way at all, “I can never trust you again!” In this episode, Kari and Paul show how this simplistic way of thinking precludes the possibility of real, lasting trust. Instead, we must begin somewhat counter-intuitively: by recognizing from the outset that human beings make mistakes and that betrayal is possible (if not probable). And yet—we can choose to trust anyways, knowing that in the event trust is broken, we have the tools to engage that conversation authentically and rebuild what was lost.
In This Episode:
00:56 – Breaking apart our belief in unconditional trust
02:41 – “Simple Trust”: a superficial view of trust that does not recognize human fallibility
05:03 – “Authentic Trust”: the ability to trust while recognizing a possible betrayal
06:00 – The dangers of making trust too significant or moral
11:03 – How leaders can bridge trust when its lost between team members
12:24 – Why both parties must be committed to the possibility of trust
14:35 – The untenability of a lack of trust
16:27 – The willingness to restore trust
17:36 – The big takeaways
“If your trust is based in the unthinking, unreflective, general default acceptance of trust-until-you-betray-me, then once betrayed, once a violation of trust happens, that’s it. There’s no recovery. Game over.”
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LEADERSHIP IMPACT PODCAST
Our work is mosaic art. We read, study, and practice many philosophies, methodologies, and modalities of human performance, to ensure that our approach best serves our clients. We would like to acknowledge all of the thought leaders and organizations, whose ground-breaking work has influenced the Granger Network approach – especially Fernando Flores, Jim Selman, Michael C. Jensen, Julio Olalla, Pluralistic Networks, The Newfield Network, and the Strozzi Institute.
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