Curiosity levels up any professional’s ability to address problems without causing others to become defensive. And, it turns out what we get curious about makes a difference! Different questions trigger our brains to produce different types of answers. Join Kari Granger and Paul Adams as they guide us through what questions to ask to get to the core of a breakdown and back in action again!
In This Episode:
00:52 – Introducing today’s topic: Get to the Heart of the Issue with These Questions
03:40 – The difference between ‘Why’ questions and ‘What’ questions
05:09 – Paul shares his experience with asking ‘Why’ questions
06:25 – Kari and Paul experiment with a ‘Why’ questions
08:42 – Kari and Paul experiment with ‘What’ questions
11:37 – Reflecting on best practices for getting to the heart of the issue
13:35 – The ‘Five Why’ philosophy
15:43 – The ‘Marker Incident of 2015’
21:58 – The reaction Kari received from executives by asking ‘What’ questions to get to the heart of the matter
23:38 – Paul encourages the audience to share this episode of the podcast
“When you need to tactically address breakdowns and get back in action, ‘what questions’ are a tool for zeroing in on the specific actions were or weren’t taken and identifying what new actions would be productive.” – Kari Granger
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LEADERSHIP IMPACT PODCAST
Our work is mosaic art. We read, study, and practice many philosophies, methodologies, and modalities of human performance, to ensure that our approach best serves our clients. We would like to acknowledge all of the thought leaders and organizations, whose ground-breaking work has influenced the Granger Network approach – especially Fernando Flores, Jim Selman, Michael C. Jensen, Julio Olalla, Pluralistic Networks, The Newfield Network, and the Strozzi Institute.
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