What if there were a way to have your team’s performance improve without “holding them accountable” or “holding their feet to the fire” or “enforcing standards”? There is a more effective and less painful way to generate results. Join Kari Granger and Paul Adams as they debunk these traditional methods and show us how to, instead, inspire accountability.
In This Episode:
01:12 – Introducing today’s topic: Stop “Holding People Accountable”
03:08 – Kari speaks to her experience working with the military in enforcing standards
05:06 – Kari reflects on the importance of shifting our language to achieve what we’d like to happen
05:54 – Paul breaks down the difference between having moral responses versus focusing on workability
06:57 – Kari expounds on what happens when organizations introduce morality into their commitment structure
08:08 – Unpacking the phrase “Holding People Accountable”
09:37 – Kari’s experience working with a client who kept their needs vague and ambiguous
11:59 – What ambiguous language sounds like
14:22 – Recognizing who is more committed to the outcome, you or the person who is supposed to be doing the actions
16:03 – The importance of reaching a shared future and outcome
18:28 – Kari provides language that can help to enhance communication for mutual partnerships
21:24 – Paul challenges the audience to inspire accountability and demonstrate what it means to have a culture that does what they say they’re going to do
“When we don’t put ourselves out there by standing clear and strong in our own agreements and commitments, it almost invites other people to try to pin us down and hold us accountable.” – Kari Granger
“When you find yourself falling into the default model of accountability where you’re more committed to the outcome than the person who made the promise and chasing them down, it’s time to stop and get reacquainted to the shared outcome that all parties equally care about.” – Kari Granger
“Just beginning with the outcome in mind, shifts us back into partnership. ‘In our previous conversations, you saw this action was an obvious next step for us in achieving that outcome; do you still see that?’” – Kari Granger
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LEADERSHIP IMPACT PODCAST
Our work is mosaic art. We read, study, and practice many philosophies, methodologies, and modalities of human performance, to ensure that our approach best serves our clients. We would like to acknowledge all of the thought leaders and organizations, whose ground-breaking work has influenced the Granger Network approach – especially Fernando Flores, Jim Selman, Werner Erhard, Michael C. Jensen, Julio Olalla, Pluralistic Networks, The Newfield Network, Landmark Education and the Strozzi Institute.
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