Episode 2 – Performance: The Importance of Creating Delegates


LI002 Episodic“We want to start creating delegates in our people. That means that we’re creating someone who can see what we see.” -Kari Granger

Welcome to Leadership Impact, the podcast for modern executives who are reinventing leadership within their organizations. Hosted by executive leadership coach and CEO of The Granger Network, Kari Granger, and Sound Financial Group CEO, Paul Adams, this podcast aims to address the topics of performance and leadership through real life examples.

In this episode, we discuss the importance of creating delegates. Oftentimes, when a manager or CEO delegates a job or activity to an employee, he or she delegates the action, but fails to align with the employee on how to perceive the task (i.e., common goal, opportunities, and obstacles). By spending a little extra time deciding how to observe the situation and task at hand, you can successfully create delegates that will be more empowered and effective. Paul and Kari each give firsthand examples of moments where delegating action simply wasn’t enough and explain how those situations could have been handled differently.

What We Covered:

00:35 – Introducing today’s topic: Stop delegating, create delegates

01:02 – Paul’s difficult experience trying to delegate to an employee   

02:08 – Defining what it means to delegate

03:10 – Creating delegates

03:44 – The importance of providing context to and aligning with the big picture

05:44 – Kari provides a real real-life example of a time where delegating wasn’t enough

06:16 – Kari elaborates on how the CEO remedied the situation by investing time in creating delegates

06:46 – The achieved results

07:29 – The importance of aligning your thinking with others in order to create the delegate

08:34 – Creating a delegate of yourself

09:40 – Understanding the goal behind the task to create empowered employees and delegates that are more efficient

10:08 – Stop delegating tasks and start creating delegates

10:20 – Paul challenges the audience to observe how many times you see somebody delegating


“We want to start creating delegates in our people. That means that we’re creating someone who can see what we see.”

“Most people delegate the actions. We want to delegate the way in which people observe.”

“If you’re getting delegated to, create of yourself a delegate.”

“Stop delegating tasks and activities and start creating delegates.”

Links Mentioned:

Kari’s Website – http://grangernetwork.hexcode.ca 

Paul’s Website – http://www.sfgwa.com/team/paul-adams  

Our work is mosaic art. We read, study, and practice many philosophies, methodologies, and modalities of human performance, to ensure that our approach best serves our clients. We would like to acknowledge all of the thought leaders and organizations, whose ground-breaking work has influenced the Granger Network approach – especially Fernando Flores, Jim Selman, Michael C. Jensen, Julio Olalla, Pluralistic Networks, The Newfield Network, and the Strozzi Institute.

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