Founder & CEO
- What happens when customers demand that employees receive a vaccine? Especially if those same customers do not wish to get vaccinated themselves?
- How about employees who do not wish to receive a vaccine? What if it goes against their religious principles? Is it on the employer to find “safe roles” that the employee can partake in? What is the obligation to the customer in terms of informing about unvaccinated staff?
- What about when staff cannot get the vaccine, say, if a staff member is pregnant? In the article’s words, “do companies have a duty of care to protect such employees from colleagues who have refused to take the jab on principle”?
As in all examples of stakeholder trade-offs, there are (rarely) “right” answers to stakeholder tensions. The “right” course is to deeply acknowledge the cares and values—say, quality, service, integrity—and seek a way of addressing all of those cares, without giving every stakeholder exactly what they want.