“The whole season is flipping the script from, ‘accountability is explaining a lack of performance,’ to ‘accountability is ensuring success, it creates the condition for performance.’” – Kari Ganger This season flipped the script on traditional thinking, causing a fundamental shift in the way… Read More.
“Think about performance reviews as an opportunity to have a strategic conversation, to align a colleague’s performance with the ultimate contribution that they’re hired to make in the organization.” – Kari Granger For many, performance reviews are nothing more than an end of year… Read More.
“The difference is in how we operate — with the accountability spheres mindset, we ensure high levels of communication and coordination.” – Kari Granger “It’s not my job!” When silos run workplace dynamics and the “not-my-job” mantra leaves projects disconnected, the likely culprit is… Read More.
“If I think loyalty is only to a person, then it’s always going to show up as a conflict for me.” – Kari Granger Like curiosity, loyalty is another key to accountability. This may seem counterintuitive — afterall, isn’t our loyalty to others what… Read More.
“’Why’ questions get us to the outcome or purpose. ‘What’ questions get us to the action.” – Kari Granger Curiosity levels up any professional’s ability to address problems without causing others to become defensive. And, it turns out what we get curious about makes… Read More.
“People hear curiosity differently. It’s biological.” -Paul Adams How do we create a breakthrough with anyone, anytime, anywhere? How do we have tough conversations? How do we get out of tough situations that are intractable? It all starts with one key — and with… Read More.
“With a request, you can decline freely. With a requirement, you can decline, but there will be a significant cost.” – Kari Granger Fundamentally, humans are not awesome at distinguishing between requests and requirements. That point of miscommunication easily erodes trust in relationships and… Read More.
“Stop holding people accountable and inspire accountability.” – Kari Granger What if there were a way to have your team’s performance improve without “holding them accountable” or “holding their feet to the fire” or “enforcing standards”? There is a more effective and less painful… Read More.
“When you manage another person’s commitments for them, you rob them of the opportunity to manage their own.” – Kari Granger Sure, we’re happy to engage in partner-based leadership when things are going well…but as soon as something goes wrong we slip right into… Read More.
“The information must show up for you in a way that has you take the action when you need to take the action.” – Kari Granger How often do you count on your memory to record the tasks and activities you intend to do?… Read More.